Policies

1. Reservation Policy
   • Reservations are accepted by phone, fax, Internet.  We accept Visa, Master Card, American Express, Discover, and Diners Club.
   • Two(2) nights lodging plus reservation fee is due upon making the reservation by credit card**.  Checks are accepted with a credit card guarantee, due within 5 days of the date of the reservation.  Full payment is due on reservations made within 45 days of arrival.
   • At the time the reservation is made our cancellation policies come into effect, please see cancellation policy below.
   • FINAL PAYMENT* is due thirty (30) days prior to arrival date. Forty five (45) days prior to arrival all homes and Holiday  reservations.  *Trip cancellation/Interruption insurance is highly recommended, and must be purchased prior to final payment. 
   • Guests will be sent appropriate letters and pertinent information at each step of making payment towards their reservation. 
    
2. Cancellation Policy
   • The reservation fee is non refundable for any reason, if the reservation is canceled Thirty (30) days or more PRIOR to guests’ arrival date everything but the reservation fee will be refunded (45 days for homes and holiday reservations) .
   • A reservation that is canceled WITHIN THIRTY (30) days or FORTY FIVE (45) days for homes, and holiday stays, of the guest’s arrival date will forfeit full balance of reservation.
   • NOTE:  Trip cancellation/interruption insurance is highly recommended, insurance must be purchased prior to receipt of final payment. 
3. Damage Policy

   • This Security Deposit Protection plan covers unintentional damages to the rental unit interior that occur during your stay, provided they are disclosed to management prior to check-out. The policy will pay a maximum benefit of $3000. Any damages that exceed $3000 will be charged to the credit card on file. If, during your stay at one of our Rental Properties, an Insured Person causes any damage to real or personal property of the unit as a result of inadvertent acts or omissions, the Insurer will reimburse the Insured for the cost of repair or replacement of such property up to a maximum benefit of $3000. Certain terms and conditions apply.  Full details of the Security Deposit Protection coverage are contained in the Certificate of Insurance or Insurance Policy.  The Security Deposit Protection can be purchased up to, and including at, check-in.   By submitting payment for this plan, you authorize and request CSA Travel Protection and Insurance Services to pay directly A1 Vacation Rentals any amount payable under the terms and conditions of the Rental Unit Damage Protection.  Please contact A1 Vacation Rentals directly if you do not wish to participate in this plan or assignment. 

     The guest is required to follow the departure procedures prior to checking out of a unit.  If these procedures are not followed and/or pet (unless in pet friendly unit), smoking in unit, excessive cleaning, missing items, ECT will be charged to the guest’s credit card.  We will pursue collections to the fullest extent. If the security deposit protection plan has been declined than a $500 deposit will be charged on final payment and returned within 14 days of departure minus and charges mention above.

4. Prices
   • Prices listed on this web page are subject to change at any time

   • NOTE:  We reserve the right to move the guest to another comparable unit if necessary.  The guest will be notified of these changes.  A 1 Vacation Rentals Property Management, Inc., is an agent for units that are individually owned.  The maintenance of the grounds, clubhouse, and common areas are the responsibility of the complex’s management company.  The complex Management Company is in full control of the operation of all amenities.   A 1 Vacation Rentals Property management, Inc., cannot be held responsible for the condition and/or closure of the amenities.  A 1 Vacation Rentals does not assume any liability for loss or damage or injury to persons or their personal property.  Neither do we accept liability for any inconvenience arising from temporary defects or stoppage in supply of water, gas, electricity or plumbing.  Nor will A 1 Vacation Rentals accept liability for any loss or damage caused by weather conditions, lack of snow, natural disasters, acts of God, or other reasons beyond its control.  ALL OF OUR UNITS ARE NON SMOKING AND NO PETS ARE ALLOWED (unless in pet friendly unit), AN AUTOMATIC FEE OF $250 WILL BE CHARGED FOR EACH INFRACTION. 

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