Information & Directions

The following is provided for your information before and during your stay.

1. Please check your information email to confirm the dates of your stay.

2. Check-in Procedures: Check-in time is *After 4:00pm* on the date of your arrival. Use the mobile app for directions to unit, access, and information i.e., internet password etc.  We apologize, in advance, that during specific times of the year, we are unable to offer early check-ins.

3. Check-out Procedures: Check-out time is before 10:00am on the date of your departure. We apologize, in advance, that during specific times of the year, we are unable to offer late departures. In addition, we request that you do the following closing procedures for the unit:

a) Handle all trash appropriately using the trash cans or dumpsters provided in designated areas.

b) Secure the unit by locking all doors, windows, and garages.

c) Turn the heat down to 60 degrees.

d) Start the last load of dishes in the dishwasher.

e) Return any clubhouse keys or garage door opener on counter. 

4. Vehicles: Due to limited parking space, most complexes allow for only two (2) vehicles per unit. If you are bringing a trailer or motor home, please let us immediately so we can make the appropriate arrangements for additional space on your behalf.  Make sure to follow all parking rules i.e., driveways, parking lots, on-street, etc. to avoid being tickets and/or towed at your own expense.

5. Housekeeping Services: We will provide all the towels and linens during your stay. Any additional housekeeping needs such as towel and linen changes to mid-week cleans, are offered beginning at $45.00 per hour. Please give us a call to make those arrangements.  We highly recommend that you bring your own towels to make use of the clubhouse amenities. (Any missing or excessively soiled/stained towels will be charged at your expense.) We ask that you use the disposable facial towels for any make-up removal.

6. Supplies / Firewood: We have provided paper products within your unit during your stay. If more supplies are needed, you will need to purchase them. Please use the paper towels for spills and other large clean up.  As for Firewood, we choose to be environmentally conscious and do not offer it during the months of April – November and we would appreciate your support with this in mind.

7. Shoes, boots, and ski boots: Please observe, within some of our properties, we require that NO shoes and/or boots of any type be worn or brought into the unit. If this unit is your reserved property, you must abide by this request of the owner. You may leave your shoes and boots in the garage, or by the front/back doors. ABSOLUTELY, NO SKI BOOTS OF ANY TYPE may be worn in any of our properties.

8. Skis and Bicycles: Some of our units provide ski racks in the unit or garage, please utilize them. 

If your unit does not have a ski rack, please place them on the deck or in a closet, keeping in mind to prevent any damage to void any charges. Bicycles are to be stored on the deck or in the garage, NOT IN THE UNIT. We are not responsible for lost or stolen items and is in your best interest to secure such items. We also suggest not leaving your skis or bicycles on or in your vehicles.

9. “MI CASA ES SU CASA” Our final request for your stay: please respect the unit as much as we do. Each of our rental homes are individually owned and inventoried separately from any other units. Therefore, DO NOT REMOVE any items from the unit or remove any items from one unit to another.

Your unit will be provided with everything you will need, and if another item is needed, please give us a call to discover a solution.  Also remember to secure all doors and windows, turn down the heat to 60, and Think Green by turning off all lights when not needed.

Do you have any questions?  We welcome your call!  We will exceed expectations to make your Mountain Get Away special!